Information System Essay Example for Free

Information System Essay Information System In Hotel Seri Malaysia Kangar Hotel Seri Malaysia Kangar is currently using the Guest Centrix system. Being the first Hotel Seri Malaysia branch and the earlier hotel amongst hotels in Malaysia that using and implement the Guest Centrix system in their management. Guest Centrix system has built integration with Microsoft Word, Microsoft Excel, e-mail and many other. It offers a stable and friendly user-interface, improved by the wary use of colour and graphics. Hotel employees can learnt the system quickly, saving the time and money especially in the staff training. The flow of the guest cycle throughout the Hotel Seri Malaysia Reservation The customers or guests who decide to stay at Hotel Seri Malaysia can make their reservation or room booking through hotel’s website, travel agents such as Agoda or booking.com, or call the hotel itself. If the reservation is accepted, the reservation agent or hotel staffs will create a reservation record that linked with Guest Centrix system. This reservation status may include the guests detail and specific request which will help the hotel to provide modified service to the guests during his or her stay. All the details on guests may help the hotel staffs to complete the pre-registration activities such as assigning room according to the request from guest, room rate to be charged to the guest folio during the stay. The hotel staffs need to make sure that the room is available when the guests arrive at the hotel. Arrival After the guests arrive at the hotel, the front office will responsible for the registration and room assignment process. The front office need to clarify the query of the guests especially the details of the room rate or packages that had been booked on. Before that, front office need to make sure the guest’s reservation status before beginning the registration process and checking them in. The guests will filled in the registration form that contain the full name, identification card numbers, home address, billing instruction, reservation details and others. Once the method of payment confirmed and been signed by the guests, the registration process is complete. The guest may be given the key card and breakfast coupons during the stays. During The Accommodation Period During the occupancy, the front office is responsible for managing guest requests and providing the information and supplies to the guests. Also, front office should respond to the guest requests on time in accurate manner and meet the guest expectation of the hotel service. During this period, the security will be main consideration by the hotel. The front office should observe the hotel standard operating procedures in handling the guest key, guest personal property, emergencies that also important. The front office will observe the additional charges that need to be added into guest account that include the restaurant charges, or telephone bills. Departure The last element in guest cycle in hotel is checking out and creating the guests history record. During this stage, the guests will settle down all the outstanding bills or payment to the front office. After completing all the payment, the guest will return the room key card and leave the hotel. The role of Guest Centrix System in Hotel Operation Front Office Guest Centrix system has simplified the front officer in term of reservation, registration, check in and check out of the guests that staying at Hotel Seri Malaysia Kangar. The guests who make room reservation through website or travel agents, Guest Centrix system will create the booking status and store the reservation status in the hotel database. The hotel’s website has been designed to interact directly with Guest Centrix database that allows the guests or customers to see the hotel available rooms at certain date and packages offered. After the guests or customers finished their booking, the system also offers the payment option such as credit card or online banking and the confirmation will be sent by email. During the registration, the front office will indicate the guests booking status before checking in. all the details includes the room or packages that already booked should be available for the guests. The guest can check in to the hotel once the registration process complete. The key card that been given to the guests has linked with the hotel information system. The key card system will provide different information on the room occupancy status which is reserved, occupied, or available. For the checking out process, the front office will notified the guests with outstanding payment during the accommodation period. The outstanding payment is automatically been added in the guests account which is called guest folio. The guest can decide on payment method such as credit card, debit card or cash as long as the hotel accepted it. In addition, the guest information data will automatically store in the hotel information system. The record is called guest history and all the data such as guest personal information, special requirement or even past reservation is stored in Guest Centrix system. This enables the hotel staffs to identify the repeat or new guest that choose the hotel Seri Malaysia Kangar. Housekeeping The front office and housekeeping staffs were linked with each other. All the interactions between both departments especially about the room that need to be clean, inspect or repaired will automatically show in Guest Centrix system. For each room that is occupied or available, the room status will be clean or dirty. The housekeeping staffs are responsible to clean the room so that the room status changes through the Private Branch Exchange (PBX) Interface and record it as clean in Guest Centrix System. PBX interface is used to make connections amongst the internal telephone in all rooms with the Guest Centrix system. The front office will informed the housekeeping staffs by using the walkie-talkie to inspect the room and the housekeeping staffs will monitor the room. After the job done, the housekeeper will press certain code by using telephone at the inspected room and link with the Guest Centrix system and notified the system that the room is already inspected. Food and Beverages For the guests who dine in in the hotel restaurant, all the bills from the restaurant will be insert by the food and beverages staffs in the guest account that will automatically linked to the Guest Centrix system. During the checking out process, the front office may refer into the guests account to distinguish the total payment should be paid by the guests. Hotel Manual System Human Resource Human resource department in Hotel Seri Malaysia is using punch card system to organize the staffs working hour and daily attendance. The hotel will tracked the payroll total through the punch card system. Also, the human resource department using the filing system to manage the hotel staffs record. All the data of permanent, contract and leaving staffs are stored in hotel filing system. Security and maintenance For security and maintenance department, there are surveillance system which is CCTV system that monitors the hotel facilities, and surrounding areas. In Hotel Seri Malaysia Kangar, CCTV system is used to observe different areas from a central control room. In the central control room, there will be one or two security officer that will monitors through the CCTV screen display.

John-O-Lanterns :: essays research papers

â€Å"Witchcraft,† answered the seventeen year old honor student, Sebastian Holmes, at Lincoln Woods High.   Ã‚  Ã‚  Ã‚  Ã‚  Ã¢â‚¬Å"Correct,† replied Lady Talla, the elderly Mythology teacher who also owned the town brothel, â€Å"Drec, wake up and pay attention!†   Ã‚  Ã‚  Ã‚  Ã‚  Ã¢â‚¬Å"How can I pay attention to the same thing every year? You teachers need to teach us new things,† Drec barked.   Ã‚  Ã‚  Ã‚  Ã‚  It was the day before Halloween and since this was the first year that Drec was too old to go Trick-or-Treating, he and Sebastian decided to dress up and petrify the local kids. They climbed into Sebastian’s Bronco and headed for the local costume parlor. Drec bought a very expensive, very gory costume of a man with a nail through his eye. Sebastian bought a costume of a skunk with a bow in its hair. Drec was never one to retain his opinions, so he told Sebastian that his skunk costume was the gayest thing he’d ever seen. Sebastian being the kind hearted person that he was, just ignored the comment and proceeded to the door. If it weren’t for Sebastian, Drec’s mouth would get him into all sorts of trouble.   Ã‚  Ã‚  Ã‚  Ã‚  On the way home Drec saw something that he didn’t see on the way to the costume shop, it was a humongous field full of pumpkins. Sebastian pulled over to check the prices because his family still didn’t have any pumpkins for Halloween. There wasn’t anyone there, so the boys decided to â€Å"borrow† a couple of them. They weren’t going to waste them, they were going to carve them and put them out on Sebastian’s front porch. So they didn’t feel as bad about stealing. They loaded up the Bronco and headed home, hoping nobody saw them take the pumpkins. The first thing that they did when they got home was carve the pumpkins that they came across. It was late, so Drec went home and prepared for the next day of complete excitement. Little did they know, three hundred miles away, two men were planning to â€Å"borrow† a few things of their own. The next morning Sebastian’s parents were missing; there was no note or anything. So he called Drec, Drec has the same problem. Fifteen minutes later, Drec and Sebastian arrived at an empty police station with no clue where anyone is. They have already tried making calls on the radio and over the town broadcast system, but they had no luck.

Modern Information Technology Impacts Our Everyday Lives Essay

Over the past 20 years, the world as we know has changed drastically. We have moved from a world that was bound by wires and copper cabling to a world that offers any bit of information you want with the touch of a glass screen from a device that fits in your pockets. In this same period of time, shopping used to involve planning a trip to a brick and motor store and hope they had the product you were looking for, and at the price you wanted to pay. If you lived in a small market, you didn’t have the choices to comparison shop other stores. In today’s age, a consumer can shop from the comfort of their home, and find exactly the right product at exactly the right price. With a click of a mouse and a charge of a credit card, the product will be rushed to the consumer’s house with little to no effort for them. Large retailers like Amazon.com can have a product delivered to a consumer by as early as the next day! This type of convenience has changed our daily ways in many ways, both positive and negative. For example, people can communicate with each other miles apart from their computers and smart phones via email and texting. While some may say this is good thing that allowing distant relatives and friends quick and simple communication without worrying about distance, others would say that email and texting simply takes a lot of the personal touch from the conversation. With retailers moving their sales online, some people believe that the personal touch of being able to talk to someone directly about the product may detract from the experience. Positive Impacts of Modern Technology We should begin looking at the positive impacts that this new technology has on our daily lives. Technology is evolving very quickly, and sometimes consumers have a hard time keeping up with the latest trends, but the impacts are made every day to help improve our lives. Whether we are using computers to communicate by video conferencing with friends and family in another country, or ordering the latest Harry Potter book to be instantly delivered to our Kindles, these technologies are enriching our lives. As retailers move to the web, consumers are able to comparison shop many different sellers with the click of a mouse. There are also dedicated websites out there that allow a consumer to instantly search for a product from hundreds of sellers, and then find the one that has the lowest price and best shipping. On top of this, the internet provides a way for consumers to research the products they are buying. We can look up reviews from other buyers to see if the product lives up to manufacturers claims. When a consumer decides what and where they will buy, they can have the product whisked away from the distribution center and be delivered on their doorstep by the end of the next day, all from the computer of their home. With the massive explosion of social media sites, people are able to find and communicate with their long lost friends and family all from a central location. We can share photos, send messages, and chat in real time with our connections. Although the entertainment industry has been slow to adopt the new technologies in fear of losing money to â€Å"pirates†, we have seen a huge growth of online video. Consumers are able to find and watch their favorite shows whenever and wherever they like. Television sets are now shipping with built in internet connectivity to allow purchasers to access the internet to watch videos and share photos with one another. Companies like Netflix and Hulu have embraced online streaming and are offering thousands of hours of online video for a very low monthly subscription. These services are not limited to just televisions either. Computers, smart phones, and tablets are all easily able to access this same content for on-the-go watching. Online gaming has become huge in the past few years as well. People can play against each other in massive online role playing games such as World of Warcraft, and even console makers such as Microsoft and Sony have enabled their gaming consoles for online play. This brings the world together as a playing field and we are no longer constrained by our living room when it comes to finding new opponents. With the help of Google, people are now able to research topics in record time. With a few keystrokes, users are able to find information on any topic under the sun. Online search engines allow us to research the world’s libraries and other research facilities. We are also able to scour the web for information. This makes student homework much simpler and faster, and allows them to learn more information quicker. Data organization has also become a simpler task thanks to modern technology. Companies can store their entire repository of data onto a simple database server. They can query this server for any bit of information they need within a few seconds. Not only beneficial for companies, home users are able to store their personal documents and photos securely on their PC’s as well as in an off-site â€Å"cloud† and not have any fear of losing this information when a natural disaster occurs. Negative Impacts of Modern Technology While there are many positive impacts on today’s society, there are also many negatives that are introduces as well. Many would argue that there are jobs being lost because of this new technology. Automated and robotic systems have taken the place of humans in the work force. With retailers moving their sales operations online, they no longer need the support staff for their brick and motor stores. Many stores are not able to keep up with the low prices from the mega-retailers online, so they are forced to close down. With the influx of social media as our main communication medium, some think that we have lost the personal touch of spending time with our close friends and family in favor of sitting behind our computers online. People that are only using social media as their main form of communication could lose the ability to interact physically with one another. The many distractions of email notifications and incoming text messages have also become a detractor. People no longer consider it rude to stop in the middle of a conversation to respond to a text message that has just come in to their phone. This could lead to low levels of concentration. At the same time, malicious people have found easy ways to target those that are online. With the vast amount of spam email and harmful virus spreading around the world, more and more people are becoming susceptible to attack. Another negative impact is the illegal use of technology for gambling and other addicting habits. Online gambling sites attract millions of people per day and can completely consume those with weak will power, leading to distressed families and financial means. Underground websites also harbor criminalist activities as well. Pornography and child pornography are trafficked daily on the internet, and the sheer magnitude of the web makes it hard for authorities to track down and eliminate. There are even websites such as TheSilkRoad that sell illegal drugs in the same fashion as Amazon sells normal goods! In Summary Although we cannot stop the negative effects from this new technology, we shouldn’t fear it. Learning to recognize the potential positive impacts this new technology can bring to our lives while at the same time recognizing the potential threats we will be better able to adapt to them and take advantages and enrichments they bring to our daily lives.

Joshua by Joseph F. Girzone - a Book Report Essay - 750 Words

JOSHUA by Joseph F. Girzone A Book Report ABOUT THE AUTHOR Joseph Francis Girzone is a priest. Advised by his doctor to withdraw from administrative work, he immediately set about a new career as a writer and philosopher. Though only 54 years old at the time he wrote the book, his experience as a priest had been unusual. He worked with teenage gangs in New York, and in the local mining area of Pennsylvania. He taught in schools most of his life, and worked in parishes at the same time. He was chairman of a government human rights commission which settled a jail riot and mediated racial tensions in public schools. On numerous occasions, he was called upon to negotiate in prison disturbances. Girzone has become very well-known†¦show more content†¦He was the object of curiosity, because no one knew anything about him. There was something that magnetized him, and drew the people to him. To everyone, Joshua was a simple woodcarver, but at the same time not so simple. He was God’s Son, but no one suspected. Joshua was friendly with everyone. They talked with him about everything. He was very intelligent and almost everyone liked him. Mainly he talked about religion, the religion that Jesus taught, a religion of freedom and without authority. Many people agreed with him, but a few strongly disagreed: some priests, pastors, bishops and clergy in general. As a result of this disagreement, things became very difficult for Joshua. He had to go to Rome to a congregation of bishops for a proceeding against him. He told the bishops what he believed. After the proceeding he simply went away, without saying anything to anybody. The bishops voted for censur e. The bishops agreed that Joshua showed a hostile attitude towards authority, that his criticism lacked understanding of the realities of life and the authority of Christ on earth. Joshua had to cease talking about these matters to the faithful, under penalty of further censure. But Joshua had disappeared already. His mission was over, so he went